Wonderbuy 國際集運 | 網購轉運服務

國際轉運費用 (2022年8月1日開始使用新服務收費)

China

HKD 10/首KG

HKD 6/續1KG

Japan

HKD 23/0.5KG

United States

HKD 25/0.5KG

Taiwan

HKD 23/0.5KG

新加坡

HKD 30/0.5KG

  • 費用未包含自提點, 智能櫃以及派送。可以參考相關本地物流服務以及用計算器進行計算
  • 中國、日本、美國指定範圍內按實重計費 (如尺寸範圍長、闊、高超過 60cm,三邊超過 120cm 可能按體積重計費)(美國不接受單邊超過135cm)
  • 台灣、新加坡計費按實重和體積重,以較高者計算
  • 收費以單價單位計算

Wonderbuy轉運玩法介紹

我哋Wonderbuy有別於一般集運/轉運平台,由國際倉收到你既貨件之後會直接送到香港倉,只需要到達各地國際倉庫七天內做簡單申報程序,讓系統知道您貨件的跟蹤碼,就可以幫您準備清關,唔洗擔心過關問題!而到咗香港倉仲有21日免費存倉期畀您可以將唔同地方既戰利品一齊結算集運!

Wonderbuy員工見證

國際倉收到貨件直送香港,將唔同地方既戰利品一齊結算集運!
Wonderbag
吉祥物
日本每日都有飛機貨返嚟!做到我喊!真係感動流涕啊!
保密
W公司職員

About volumetric weight and additional charges

 

The volumetric weight calculation is using IATA calculation method and Chargeable Weight shall charge whichever is bigger when comparing Actual Weight and Volumetric Weight.

Volumetric weight calculation method: length (L) X width (W) X height (H)/5000

For example:

Actual weight: 1 KGS

Length (L): 61 CM Width (W): 20 CM Height (H): 20 CM

{length(cm) X width(cm) X height(cm)}/5000*2 * (freight charges of each country

Because the volumetric weight is larger than the actual weight, the volumetric weight will be used as the calculation of the shipping cost

As for the arrangement of international online shipping fees, the details of calculation is as follows:

In addition to China, the charge is at least 1KG, and all other regions are charged at least 0.5KG. All regions except Japan and the United States will compare the actual weight and volume, and the largest unit will be charged.

In China, Japan and the United States, the actual weight is calculated, but the length, width and height cannot exceed 60cm, and the three sides cannot exceed 120cm. If it exceeds, it will be calculated according to the volume weight. When ordering products, please refer to the detailed schedule of international online shopping fees. If you have any questions, please contact the online customer service team.

Taiwan, Japan (Osaka): 2-3 times

U.S. : 2 times weekly

China, Japan ( Tokyo): Daliy

新加坡 每周1次

U.S.:5-10 Days

Japan, Taiwen: 1-2 days

China : 1-2 days

新加坡: 5-7天

國際倉庫:If there is no member number written or dangerous goods either, ovearseas warehouse will charge storage fee of

HKD 15/parcel/day after 7 days of free storage when the goods/DG cargo are reached by overseas warehouse.

Hong Kong warehouse:After the shipment arrived our warehouse and the Member is being notified,

HKD 15/parcel/day after 7 days of free storage when the goods/DG cargo are reached by overseas warehouse.

E-Locker/Self Pickup Point:如貨送達用戶指定智能櫃/自提點, 會發送SMS通知用戶取件, 發出SMS後開始計算, 48小時內如沒有取出貨物, 會退回代理倉庫, 用戶會再收到SMS通知在7天內到代理倉庫取件這過程不需要收費, 但用戶可再要求送件, 但會再收取一次所需服務之費用,如7天後都沒有人處理, 會退回Wonderbuy倉庫, 退倉費會產生HKD 20/票。退件在Wonderbuy 倉庫每天HKD 10/件的倉儲費。

  1. If the goods are lost before arriving at our overseas warehouses, Member needs to contact the seller and arrange for re-shipment.
  2. Member needs to declare the real information of the goods in system including the name and value of the goods in order to verify the goods information.
  3. When a user places an order in a foreign purchase online store, the delivery address must indicate the membership number. If the membership number is not written, the loss or the international warehouse storage fee is incurred, the online store will not be responsible for it.
  4. For embargoed products (please refer to embargoed products), the international warehouse will explain to the user if it is found, but the costs incurred will be recovered from the user, including return shipping, dangerous goods costs, etc.
  5. If Member conceal dangerous products and cause accidents and losses caused by the products, Wonderbuy will seek compensation from the Member
  6. All the Cash On Delivery or domestic delivery charge, our overseas warehouse will not accept to pay on behalf of Member
  7. The goods must go through multiple personnel packing customs, airports/terminals on the way. If it is fragile, please ask the sender to pack it properly. If an international warehouse is required for packaging and reinforcement, a material fee of HKD 20/piece will be charged, please indicate it online before sending the goods;
  8. If the parcel are not properly packaged and hasn’t indicate need repacking in our overseas warehouses, if any damage during transportation, Wonderbuy will not take any responsibilities and make any compensation.
  9. Regarding to food, commodity such as chocolate which is sensitive to temperature and weather E.g. summer season, if there is a problem with the quality of the food, Wonderbuy will not make compensation
  10. If the parcel is lost or damaged caused by our Wonderbuy, you can apply for compensation from our customer service
  11. Any application for goods compensation should be applied within 7 days after Member receiving the goods. The application should include information regarding the packaging after unpacking, the status of cargoes damage and the value of the goods on the purchase record or the invoice. Customer service will reply the progress within 7 working days. If the application is successful, Wonderbuy will return the original value of the goods to the customer, and the maximum compensation limit will be HKD 500 per order


Local service

  • Pick up ponit ( FREE)
  • Smart locker/self-pick-up point/post office counter
  • Delivery to Door (1- 20 KGS)
  • Delivery to Door (20.1 - 99.9 KGS)
  • Delivery to Door (Over 100 KGS)

Pick up ponit ( FREE)


Free local pick up point


HKD 0.00

Free local delivery charge (self-pick-up)


Date of Activation : 15-11-2021


Operating time: Monday to Friday 0900-1700 & Saturday 0900-1200


Free warehouse storage period after combined payment settlement : 7 days


Overtime warehouse storage fee: HKD10 per order per day


Address:Flat A 1/F Edwick Industrial Centre 4-30 Lei Muk Road Kwai Chung N.T. Hong Kong


Bus stop:Kwong Fai Wai Station, Kwai Chung Ping Lai Path Station


MTR: 15 minutes walk from Kwai Hing Station, 16 minutes walk from Tai Wo Hau Station


Unpacking tools: Not Available


Payment Method: Bank transfer, Wonderbuy e-wallet, FPS, AlipayHK


*If you have any questions, please call our customer service hotline 00852-3462 6917 or WhatsApp 00852-5315 4358, we will reply you as soon as possible.


Smart locker/self-pick-up point/post office counter


HKD 10/First 1KG

HKD 5/every 0.5KG after


The transportation fee will charge according to volumetric weight or actual weight whichever is bigger. The calculation method of volumetric weight is L X W X H/5000


Self-pickup point size and weight limit: the longest side of a single piece should not exceed 120CM, and the weight of a single piece should not exceed 20KG.

Smart cabinet size and weight limit: the maximum size of a single piece is 37*53*35CM, and the weight of a single piece does not exceed 20KG.

Size and weight limit of Hong Kong Post Office: the weight of a single piece should not exceed 5KG, the total length, width and height of the mail should be less than 90CM, and the longest side should be less than 60CM.

Size and weight limit of Hong Kong Post Office iPostal Station: The maximum size of a single piece is 38*47*27CM, and the weight of a single piece does not exceed 5KG.


1) Minimum fee will charge according to 1 KG, additional weight will charge on every 0.5 KG after


2) A SMS notification will send to each member once arrival and if parcel is not pick up within 48 hours, the parcel will automatically return to Cheung Sha Wan/Kwun Tong/ Kwai Chung warehouse


3) It usually takes 1-2 working days for industrial and commercial districts and 1-3 working days for residential districts. In remote areas (such as Sai Kung or housing estates or outlying islands), additional time is required for delivery.
Different courier companies will have different delivery time limits. For details, please refer to the various courier materials for freight charges.


4) The company's cut-off time for payment is 15:00 per day (except Saturday). All orders for payment after the cut-off will be processed on the next day,
please do not issue any order on Saturdays, Sundays and some special holidays.


5) It will be delivered to the pick-up point or smart cabinet in about three to four days, except for statutory holidays and remote areas (one more day is expected)


For shipments with 1-8 Parcel numbers


If the parcel is returned to the agency warehouse due to exceeding the pickup time limit, the user will receive an SMS notification to pick up the item at the agency warehouse within 7 days.
The member request to send the parcel again, but an extra delivery fee will occur. However, if the parcel has not been settled after 7 days in the agent warehouse, then the parcel will return to WONDERBUY warehouse and a return fee of HKD 20/order will occur.
Also, a storage fee of HKD 10/piece/day will charge for all returned items in Wonderbuy warehouse.


Delivery to Door (1- 20 KGS)


HKD 25/First 1KG

HKD 5/every 0.5KG after


 

The transportation fee will charge according to volumetric weight or actual weight whichever is bigger. The calculation method of volumetric weight is L X W X H/5000


Total actual weight should not exceed 20 kgs


Each side of the three sides should not exceed 100cm, and the total of the three sides should not exceed 150cm


Minimum fee will charge according to 1 KG, additional weight will charge on every 0.5 KG after


If delivery place is a residential area a SMS message will send to the member first. Whereas for factory district/ Office, no SMS will send to member prior to delivery. Delivery service shall not include outlying islands and restricted areas.


If delivery failed due to no one collect parcel in designated location, the parcel will return to the WonderBuy warehouse, the member will charge a storage fee of HKD 10/piece/day counted from the 8th days of cargo storage


Delivery schedule is within Monday to Friday 9 am to 6 pm Saturday 9 am to 2 pm (based on working days)


If payment settled before 16:00 of each day, the parcel will deliver to the Self pick-up point or E-Locker on next day or latest the day after tomorrow. If delivery date consists of statutory holidays or need to deliver to remote areas, need to add one more calendar day to the delivery schedule.


Delivery to Door (20.1 - 99.9 KGS)


HKD 5/1 KG


The transportation fee will charge according to volumetric weight or actual weight whichever is bigger. The calculation method of volumetric weight is L X W X H/5000


Count from 20.1 KGS or above

Each side of the three sides should not exceed 100cm, and the total of the three sides should not exceed 150cm


The weight of each box is limited to 50KG


Including residential and factory areas and residential areas, the delivery scope does not include outlying islands and restricted areas


If delivery failed due to no one collect parcel in designated location, the parcel will return to the WonderBuy warehouse, the member will charge a storage fee of HKD 10/piece/day counted from the 8th days of cargo storage


Delivery schedule is within Monday to Friday 9 am to 6 pm Saturday 9 am to 2 pm (based on working days)


If payment settled before 16:00 of each day, the parcel will deliver to the Self pick-up point or E-Locker on next day or latest the day after tomorrow.
If delivery date consists of statutory holidays or need to deliver to remote areas, need to add one more calendar day to the delivery schedule.


Delivery to Door (Over 100 KGS)


Free delivery fee


The transportation fee will charge according to volumetric weight or actual weight whichever is bigger. The calculation method of volumetric weight is L X W X H/5000


Count from 100 KGS or above

Each side should not exceed 250cm


The weight of each box is limited to 50KG


Including residential and factory areas and residential areas, the delivery scope does not include outlying islands and restricted areas


If delivery failed due to no one collect parcel in designated location, the parcel will return to the WonderBuy warehouse, the member will charge a storage fee of HKD 10/piece/day counted from the 8th days of cargo storage


Delivery schedule is within Monday to Friday 9 am to 6 pm Saturday 9 am to 2 pm (based on working days)


If payment settled before 16:00 of each day, the parcel will deliver to the Self pick-up point or E-Locker on next day or latest the day after tomorrow.
If delivery date consists of statutory holidays or need to deliver to remote areas, need to add one more calendar day to the delivery schedule.



Pick-up ponit location